The ‘N’ Word

One of the greatest frustrations for many foreigners when they begin working in China is the inability for many people to say one simple word: no. Saying the ‘n’ word sounds easy, but it is actually, for the vast majority of us, incredibly difficult. Whether one does not have the ability to do something or does not have the time, learning how to politely refuse a task is an essential tool that can both improve productivity and maximise time.

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